Z-Image.ai
Z-Image.ai

Privacy Policy

Privacy policy for z-image.ai
Jan 1, 2025

Privacy Policy

Effective Date: 2025
Last Updated: 2025

z-image.ai ("we", "our", "us") is committed to protecting your privacy and ensuring the responsible handling of your personal data. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the choices you have regarding your data when using the z-image.ai platform ("Service").

By accessing or using z-image.ai, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate the Service, maintain functionality, and provide support. We do not collect or store more data than required.

1.1 Account Information

What we collect: When you create an account, we may collect:

  • Email address
  • Password (securely hashed and never stored in plain text)
  • Optional profile information you voluntarily provide

Purpose: To authenticate your account, maintain service access, provide support, and communicate essential service updates.

1.2 Usage Information

What we collect:

  • The features you use
  • Frequency of usage
  • General session data
  • High-level analytics

Purpose: To maintain platform performance, identify issues, and improve usability.

We do not collect the content of your prompts for analytics unless explicitly provided for feedback.

1.3 Device & Technical Information

What we collect:

  • Browser type
  • Operating system
  • Device type
  • IP address (for security and fraud prevention only)

Purpose: To ensure compatibility, enforce security controls, and prevent abuse.

1.4 Cookies

We use cookies and local storage to:

  • Maintain your login session
  • Save language or UI preferences
  • Improve user experience

You may disable cookies, but some features may not function properly.

1.5 Prompts & Generated Images

z-image.ai follows a minimal data practice for user-generated content.

What we collect: Prompts and generated images are NOT stored by default.

They are only stored when:

  1. You explicitly save them to your account
  2. Storage is required to deliver the generation result to your browser
  3. We must store data temporarily for fraud prevention or abuse detection

We do not use your prompts or images for model training, unless you provide explicit consent.

Purpose: To allow you to access saved creations, troubleshoot technical issues, and maintain platform integrity.

2. How We Use Your Information

We use collected data for the following purposes:

  • To operate and deliver the z-image.ai Service
  • To authenticate user accounts
  • To prevent abuse, spam, and fraudulent usage
  • To respond to support inquiries
  • To comply with legal or regulatory requirements
  • To improve platform stability and performance

We do not sell your data. We do not use personal data for advertising. We do not share prompts or generated images with external parties.

For users in the EU/EEA, we rely on the following legal bases:

  • Contractual necessity – providing access to the Service
  • Legitimate interest – security, fraud prevention, performance analytics
  • Consent – optional features such as saved galleries or newsletters

4. Data Sharing and Disclosure

We do not sell or trade personal information.

We may share data only in these limited situations:

4.1 Service Providers

Trusted third-party processors (e.g., hosting providers, payment processors) may access data strictly to perform their services, under confidentiality obligations.

We may disclose information if required by:

  • Applicable laws
  • Valid legal processes
  • Governmental or regulatory requests

We resist overly broad requests and only comply when legally mandated.

4.3 Security & Abuse Prevention

We may share limited technical data for:

  • Fraud prevention
  • Abuse monitoring
  • Platform integrity

No personal content or generated images are shared.

5. International Data Transfers

Your data may be processed in locations outside your country. We ensure all transfers comply with GDPR and international standards through:

  • Standard Contractual Clauses (SCCs)
  • Industry-standard security safeguards

6. Data Retention

We retain data only as long as necessary for:

  • Operating your account
  • Legal compliance
  • Resolving disputes
  • Ensuring platform security

You may request deletion at any time (see Section 8).

Prompts and generated images are not retained unless saved by you.

7. Security Measures

We implement industry-standard security controls, including:

  • Encryption in transit (HTTPS/TLS)
  • Secure password hashing
  • Access control restrictions
  • Continuous monitoring for abuse or vulnerabilities

However, no internet service can guarantee 100% security.

8. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Delete your data ("right to be forgotten")
  • Export your data
  • Withdraw consent
  • Opt-out of certain data processing
  • File a complaint with regulatory authorities

To exercise these rights, contact us at support@z-image.ai.

We respond within 30 days, or as required by law.

9. Children's Privacy

z-image.ai is not intended for users under 13 (or applicable local age of digital consent). We do not knowingly collect information from children.

If you believe a child has registered, contact us and we will remove the account.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective upon posting. Material updates will be clearly communicated to users.

11. Contact Us

For questions or privacy-related requests:

z-image.ai Support Team Email: support@z-image.ai